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Get it between 2024-05-15 to 2024-05-22. Additional 3 business days for provincial shipping.
Quality Assurance: Faber Castell is known for its high-quality art supplies, and we assure you that the Pitt Black product undergoes rigorous quality control measures during manufacturing.
Product Usage: The Pitt Black product is known for its smooth and rich pigment. However, it may require proper handling and usage to ensure optimal performance. We recommend gently shaking the pen before use to ensure the pigment is well mixed, and using a light touch when applying to avoid excessive pressure that may cause scratchiness or dryness.
Customer Service: Our customer service team is dedicated to assisting you with any issues you may encounter with our products. Please contact our customer service team with your order details and any additional information about the issue you have faced. We will be happy to investigate further and provide a resolution tailored to your needs.
Replacement/Refund: If the product you received does not meet your expectations, we are willing to offer a replacement or refund, depending on your preference. Please contact our customer service team with your order details, and we will work towards resolving the issue to your satisfaction.
Continued Improvement: We value customer feedback as it helps us improve our products and services. Rest assured, we will take your feedback into consideration and take steps to prevent similar issues in the future.
Description PITT artist pens contain pigmented India ink that is both archival and acid free., Perfect for drawing on the go!, Convenient wallet keeps all your drawing tools together., Pigmented India ink that is both acid free and pH Neutral, Smudgeproof and waterproof. Product is brand new and Scratch Free